Help Center

How do I write something down?

Pick a category, write a line or add a photo — that's an entry. Whatever you jot down, stays.

Can I edit or delete an entry?

Yes — open the entry and you can change or delete it.

Can I add more than one pet?

Yes. Add them under Pet Management; each pet keeps a book of its own.

Can family write in the same book?

Yes. Under Pet Management, choose Invite for that pet: it issues a ticket valid for 24 hours that you can share with your family. Family members join by opening the link, or by entering the ticket number at the Dock in the app.

How do I sign in?

With your Apple Account (Sign in with Apple).

Is my data safe?

What you write belongs to you. Traffic is encrypted end to end, we collect only what is necessary to provide the service, never run ads, and never sell your data to anyone — the details are in the Privacy Policy.

How do I delete my account?

You can delete it any time under Settings → Account & Security in the app. After that, we remove or anonymize your personal information as described in the Privacy Policy.

Still have a question?

Email us at contact@taileaf.com. We reply as soon as we can.